How to Get Assistance
ERP > How Do I StartHow to Get Assistance
We have several ways to obtain assistance.
Email:
The first is through our email support@engonus.es if it's related to a technical issue, or info@engonus.es.
Phone/WhatsApp:
+34 667 93 64 50
Tickets:
In our platform, there is a ticket section. You can open a ticket. Tickets are the most effective way to make an inquiry or request assistance and are the fastest because they have priority.
Questions and Assistance
In this area, you can find similar issues or questions you have from other users. Most of the time, the issues are the same, so check this option as the first step before submitting an issue.
Asistencia IA
Our AI assistant based on ChatGPT has been trained to respond to problems and questions. We invite you to give it a try.
This is the link but also you can find it on the left side menu at the end of all options: ChatGPT Assistance